fbvip Privacy Policy

fbvip ("we", "our") is a trusted online casino and sports betting platform in Bangladesh. We place great importance on the privacy of our users. This Privacy Policy explains how we collect, store, use, and protect your personal information when you use the fbvip.lat website or access our services.

By accessing or registering on our website, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services. We may update this policy from time to time and will make reasonable efforts to notify you of any changes.

fbvip collects the following types of information:

A. Personally Identifiable Information

When you register on our platform or carry out financial transactions, we collect:

• Full name (both Bengali and English are accepted)
• Date of birth (for age verification — only users aged 21 and above may register)
• Email address
• Mobile number (for verifying bKash, Nagad, Rocket, or Upay accounts)
• Payment method details (account number, transaction reference)
• Identity document details (national ID card or passport — for verification if required)

B. Automatically Collected Information

Some information is collected automatically while you browse our website:

• IP address and geographic location (at country/region level)
• Browser type, version, and operating system
• Device information (mobile/desktop, screen resolution)
• Website visit time, page view history, and navigation patterns
• Referrer URL (where you came from before visiting our website)
• Cookie and session data

C. Transaction-Related Information

Information related to deposits, withdrawals, bonus claims, and gaming activity on your account is recorded in our system. This information is used for security monitoring and fraud prevention.

fbvip uses your information for the following legitimate purposes:

• Account Management: Completing the registration process, ensuring login security, and managing account settings.
• Payment Processing: Completing deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay. Our minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800.
• Customer Support: Helping resolve your complaints, questions, or issues. Our 24/7 live chat support team is available to assist you.
• Age Verification: Ensuring that only individuals aged 21 or above use our services.
• Fraud Prevention: Detecting and preventing unauthorized access, money laundering, or other fraudulent activities.
• Personalized Experience: Providing relevant offers and recommendations based on your preferences and playing style.
• Legal Obligations: Retaining information necessary to comply with applicable laws and regulations.

fbvip uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve website functionality.

Cookies We Use

• Essential Cookies: Required for login sessions, security verification, and basic website functionality.
• Functional Cookies: Used to remember your language preferences, gaming settings, and personalized experience.
• Analytics Cookies: Used to monitor website usage and improve our services.

You can control or disable cookies from your browser settings. Please note that disabling certain cookies may cause some website features to not work properly.

fbvip does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay.
• Security Services: Limited information may be shared with trusted partners to detect fraud and ensure cybersecurity.
• Legal Authorities: Relevant information may be provided based on a court order or a legitimate government request.
• Business Transfers: Information may be transferred in the event of a business merger or acquisition, but the terms of this policy will continue to apply.

fbvip has implemented industry-standard technical and organizational measures to ensure the security of your information:

• SSL Encryption: All data transmitted between the website and our servers is encrypted using SSL (Secure Socket Layer) technology.
• Database Security: Personal information is stored on secure, access-controlled servers.
• Password Hashing: Your password is never stored as plain text — strong hashing algorithms are used.
• Two-Factor Authentication: Two-Factor Authentication is available for additional security.
• Regular Security Audits: Regular security reviews are conducted to identify vulnerabilities in our system.
• Staff Training: All staff who handle personal information receive strict privacy training.

While we take the highest security measures, no method of transmitting information over the internet is 100% secure. We therefore recommend keeping your account password confidential and changing it regularly.

fbvip retains your personal information for as long as necessary. We consider the following factors when determining the retention period:

• The duration your account remains active.
• Applicable legal limits for maintaining records of financial transactions.
• Time required for resolving disputes or legal claims.
• The need for fraud prevention and security monitoring.

If you close your account or request deletion, we will delete the remaining information within a reasonable time, except for data we are legally required to retain.

As a registered user of fbvip, you have the following rights:

Right to Access Information

You may request a copy of the personal information we hold about you. We will provide it within a reasonable time.

Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected or updated.

Right to Deletion

In certain circumstances, you may request the deletion of your personal information, though some data may need to be retained due to legal obligations.

Right to Object to Processing

You may object at any time to the use of your information for marketing purposes. In that case, we will remove you from marketing communications.

fbvip is strictly committed to protecting minors (those under 21). Our services are intended only for individuals aged 21 and above. We do not knowingly collect information from any minor.

If we confirm that a minor is using our platform, we will immediately close their account and delete all collected information. If you believe a minor has registered on our platform, please notify our support team.

fbvip reserves the right to change or update this Privacy Policy at any time. In the event of significant changes, we will:

• Display a clear notice on the website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of the page.

Continued use of our services after any changes will be considered acceptance of the new policy terms. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding the Privacy Policy, please contact us. Our support team is always ready to assist in Bengali:

We make every effort to respond to privacy-related requests. Complex requests may take a little more time to resolve.