🛡️ Responsible Gaming Policy

fbvip's Responsible Gaming Commitment

Your safety and well-being are our highest priority. fbvip believes that entertainment should always be controlled and enjoyable.

fbvip is a trusted online gaming platform in Bangladesh, and we believe that responsible gaming is a fundamental right of every player. Online casino or sports betting is a form of entertainment — but when it goes out of control, it can cause harm to personal and family life. That is why we provide multiple protection tools for every user to ensure responsible gaming.

The core principle of responsible gaming at fbvip is: play for fun, never under pressure. Our platform offers deposit limit setting, temporary breaks (time-out), and full self-exclusion. You can use these tools at any time — no questions asked. Our 24/7 live chat support team is always here for you.

Our Protection Tools

Deposit Limit

Set a daily, weekly, or monthly deposit limit to keep your budget in check. Once a limit is set, it cannot be exceeded. Lowering a limit takes effect immediately, but increasing it requires a waiting period.

Time-Out Break

If you feel you need a short break, take a time-out from 24 hours up to 30 days. During this period you will not be able to log in to your account or place bets. This is a simple and effective step toward responsible gaming.

Self-Exclusion

If you find it difficult to maintain responsible gaming, use the self-exclusion feature to remove yourself from the platform entirely. Choose a period from 6 months up to 5 years. No promotional messages will be sent during the exclusion period.

Session Time Limit

Set a maximum time for each gaming session. Once the set time is up, the system will automatically alert you or log you out. Time awareness is essential for responsible gaming.

Betting History Review

Go to your account at any time to view your full betting and deposit history. Analyze your spending and winning patterns and make responsible decisions when needed.

24/7 Support

Our Bengali-speaking support team is always ready to help with any responsible gaming needs. Speak directly via live chat — without judgment, in complete confidence.

Warning Signs of a Problem

The first step in responsible gaming is recognizing a problem. If you notice the following signs, it is important to take action.

Feeling a strong urge to keep playing in order to win back lost money.
Spending more money on betting than the budget you set for yourself.
Losing focus on family, friends, or work and prioritizing gaming instead.
Repeatedly trying to stop gaming but failing each time.
Feeling restless, anxious, or irritable when not gaming.
Betting with money meant for bills, debts, or essential expenses.
Hiding gaming activity from family or those close to you.
Turning to gaming as an escape from stress, sadness, or loneliness.

Ask Yourself

To ensure responsible gaming, regularly ask yourself the following questions:

Am I playing within my set budget?
Is gaming having a negative impact on my daily life?
Am I playing for entertainment, or to forget my problems?
Can I keep myself in control when I lose?
Is anyone in my family concerned about my gaming?

Healthy Gaming Rules

Follow these habits to maintain responsible gaming at fbvip:

Set a specific budget before playing and stick to it.
Limit your daily playing time and take regular breaks.
Never place extra bets in an attempt to win back lost money.
Avoid playing when under the influence of substances or when stressed.
Avoid thinking of gaming as a source of income.

Our Control Options

fbvip offers various control tools for responsible gaming. Contact support to set these up.

Daily Deposit Limit

Set the maximum amount you can deposit each day. Once the limit is reached, no further deposits can be made that day.

Weekly Betting Limit

Control the total amount you bet in a week. This helps with weekly budget planning.

Monthly Loss Limit

Set the maximum amount you are willing to lose in a month. Once this limit is reached, betting will stop automatically.

Account Closure

If you are unable to maintain responsible gaming, request a full closure of your account. This can also be permanent.

21+

Age Verification and Minor Protection

fbvip is for those aged 21 and above only. Age verification is mandatory at registration. If you know that a minor may have access to your device or account, keep it password-protected and notify our support team immediately.

Use parental control software to block minors from accessing gaming sites. Ensuring the online safety of children and teenagers is the responsibility of all of us.

Help and Support

24/7 Bengali Live Chat Support

If you have any questions or need help with responsible gaming, contact us via live chat. Our trained support team will assist you in confidence — without judgment.

Contact by Email

If you would like the support team to activate a deposit limit, time-out, or self-exclusion on your account, email us at: [email protected] — your request will be processed promptly.

Privacy and Respect

All communication regarding responsible gaming is completely confidential. We believe that asking for help is a sign of strength. Every player at fbvip deserves respect and care.

Responsible Gaming FAQ

To set a deposit limit, contact our 24/7 live chat support or email us at [email protected]. Let us know your preferred daily, weekly, or monthly limit. Requests to lower a limit take effect immediately. This is a highly effective step toward responsible gaming.

Yes. You can withdraw your account balance before self-exclusion is activated. During the exclusion period you will not be able to access the platform, but your funds will remain safe once the period ends. Contact support for more details.

A time-out is a temporary break — from 24 hours up to 30 days. During this time you cannot play, but your account is reactivated automatically once the period ends. Self-exclusion is longer-term — from 6 months up to 5 years, or permanently. It is more strict and applies when there are serious difficulties maintaining responsible gaming.

Start by speaking with them openly and with empathy. Inform them about the responsible gaming tools available, without judgment. If needed, you can contact fbvip support on their behalf to request self-exclusion or account limits. Help is always available.

fbvip makes age verification mandatory during the registration process. Only those aged 21 or above can open an account. Suspicious accounts are investigated as part of our responsible gaming policy. Parents can use parental control software to manage their children's online activity.

No. Under our responsible gaming policy, your account does not reactivate automatically when self-exclusion ends. You must consciously contact the support team to request reactivation. This ensures that you are truly ready.

Enjoy fbvip's fbvip Top Games Safely

Enjoy cricket betting, slots, casino, and more at fbvip while following responsible gaming principles.
Check our FAQ for any help or log in directly to use the tools.

For ages 21 and above only. Responsible gaming is our commitment.